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You can send us an enquiry using the Contact Us page, which can be opened from the header menu, or by clicking on the 'Enquire' button on the artwork information page.

Please submit your specific question or questions along with the artwork identification details, your full name and your email address. We will respond to your enquiry by email.

Please clearly identify the artwork using the artwork's alphanumeric code, the artist's name and the artwork title. This information is shown on the artwork information page. To reach the artwork information page, click on the artwork image when you are in the 'gallery' or on the 'Artworks' page.

How to identify an artwork by code: Each artwork has a unique 31-digit alphanumeric code, which can be found on the artwork information page. The 31-digit code is in four parts, in the following format: G1904SGACA18-xxxxxxxxxxxx-xxx-xxxx. The first 12 digits are fixed, and the other 12-3-4 (19) digits are unique to the artwork. Copy and paste it to ensure accuracy.

You can make a single enquire about multiple artworks using the 'Contact Us' page, provided you clearly identify each artwork. For each individual artwork, please include the alphanumeric code for the artwork, along with the artwork title and artist's name.

How to identify an artwork by code: Each artwork has a unique 31-digit alphanumeric code, which can be found on the artwork information page. We recommend copying and pasting each 31-digit alphanumeric code into the 'Contact Us' enquiry form to ensure they are accurately provided. Each 31-digit code is in four parts, in the following format: G1904SGACA18-xxxxxxxxxxxx-xxx-xxxx. The first 12 digits are fixed, and the other 12-3-4 (19) digits are unique to the artwork.

We do not currently have a physical gallery open for exhibition. However, you can view the artworks held by us in Singapore in person by advance appointment at an artwork storage location, or at our Singapore head office. Please contact us to enquire about private viewings using the 'Contact Us' page on our website.

Some of the artworks on our website are held by the artist at their studio, and those artworks are not available for in person viewing.

Our 'Artworks' and 'Artists' pages have filters that you can use to search using specific attributes.

You can search for all available artworks on the artworks page using one or more of the following attribute filters:

• Artist's name
• Type of artist (e.g. painter)
• Artist's country
• Individual media types (e.g. acrylic) and/or technique (e.g. painting)
• Support media (e.g. canvas base)
• Full material description (e.g. acrylic on canvas)
• Edition (e.g. unique artwork, or edition of [no.])
• Artwork category and/or style (e.g. abstract)
• Artwork type (e.g. painting)
• Orientation (e.g. portrait)
• Colour
• Size (including width, height and depth, each in cm)
• Price range

Artists can be filtered on the 'Artists' page using one or more of the following attributes

• Artist's name
• Artist's country
• Type of artist

The availability of each artwork is stated on the information page for the artwork. You can open the information page for an artwork by clicking on the artwork image when you are in the 'gallery' or on the 'Artworks' page.

The information page for each artwork will have a red button that will show either "Add to cart", "Requires enquiry" or "Sold".

The artwork is available for immediate online purchase using the cart if there is a red 'Add to cart' button.

If the red button states "Requires enquiry" you will need to send us an enquiry to find out the status of the artwork. It may be available to purchase, but not yet ready for immediate shipping. The 'requires enquiry' button may also mean the artwork is under offer, or is in the process of being sold.

The artwork is no longer available for purchase if the red button states 'Sold', but you are welcome to submit an enquiry to ask about the artwork, the artist, or the potential availability of similar artworks.

You can purchase an available artwork showing 'Add to cart' on the information page for that artwork by using the cart facility on our website (refer below for the steps involved).

You can do this as a member through your membership account, or as a guest through a guest account. Once you have ordered and paid for the artwork through our website, the artwork will be shipped directly to you.

We recommend making your purchase as a member, as membership is free, you will earn points for future discounts, and you will receive notifications of future exhibitions and special offers for members.

Alternatively, to enquire about other means of purchase you can contact us using the 'Contact Us' page on our website, which can be reached by pressing the 'Enquire' button on the artwork's information page.

The following steps describe the process of making an online purchase using the cart on our website:

• When you are in the 'gallery' or on the 'Artworks' page, click on the image of the artwork you wish to purchase to go to the information page for that artwork.
• Click on the red 'Add to Cart' button. If there is no 'Add to Cart' button, then immediate online purchase is not available and you must make an enquiry to confirm availability using the 'Enquire' button.
• Members must log in and check their personal information is up to date. Guests will need to provide their personal information, including full name, email address and shipping address.
• Once all required personal details are entered and checked, then proceed to make full payment, either by credit card using PayPal or by direct transfer to our bank account.
• You will receive an initial confirmation email to confirm your order.
• We will subsequently contact you again by email to confirm shipping details.

We are keen to help professional Asian artists as much as we can. We would love to see your artworks and consider you for exhibition in our gallery. Please use the Contact Us form on our website to send us information about yourself, along with examples of your artworks for consideration.

The example artworks should be sent as high-resolution photographs (typically 5-10 MB size) to enable zoom in to see the fine detail. The 'Contact Us' page has a 10 MB upload limit, but you can send us more examples by providing a dropbox link, or other large file transfer link. You can also ask us to set up a dropbox link for you to add your large files to.

Please make sure to send your CV. The CV should include the following information:

• Your full name
• Date of birth
• Photograph of yourself
• Education details
• Career history as an artist
• Any accomplishments, such as past exhibitions, residencies, awards or prizes

We regret that not all artists will be selected for exhibition. However, we may be able to collaborate with you in other ways. For example, by featuring you in our online magazine. We sell online to art collectors worldwide. We may be able to make your artworks available for purchase through the 'Artworks' and 'Artists' pages on our website.

The image is an accurate depiction of the artwork, but it has no contract value. If the artwork you ordered is not what you expected, please let us know within 14 days and we will arrange for you to return it in exchange for a voucher or a replacement of equal value, minus shipping costs.

No, entry is free.

No, it is a painting competition. A photography portrait is not permitted.

The artwork can be made using any medium (e.g. oil, acrylic, watercolour, mixed media), except it cannot be a photograph.

The theme is portraiture of a human subject. The artwork must be a portrait of a person known to the artist and painted from life (with at least one live sitting). The artwork may be a self-portrait of the artist.

Subject person is the person whose portrait is painted by the artist. The subject person may be the artist (i.e. a self-portrait).

Yes, but they all have to submit an approval letter.

In addition to filling out all written fields on the entry form, each competition entry must include the following five file attachments:

• Artist's curriculum vitae (CV), including the following:
  1. Full legal name
  2. Date of birth
  3. Education
  4. Photograph of the artist
  5. Career history
  6. Any accomplishments, such as exhibitions, awards, residencies or prizes
• Signed approval letter from the subject person (see below)
• Photograph of the subject person
• Video file showing the artist painting the subject person
• High resolution photograph of the artwork that enables zoom in to see the fine detail

In addition to these five required files, you may also submit other photographs and video files to support your submission.

Signed approval letter from the subject person

The following is text that can be used for the approval letter, which must be signed by the subject person:

I …. [full legal name of the subject person] … confirm that I have had at least one live sitting for the portrait with … [full legal name of the artist] … , who is the artist that produced the portrait.

I agree to the entry of the portrait into the 2021 Asian Contemporary Art portrait competition, and to all terms and conditions of the competition, including use of the portrait image by Asian Contemporary Art Gallery.

Signature: ………………..

Date: …………………

An approval letter or statement must be signed by the subject person confirming there was a live sitting and agreeing to the terms and conditions of the competition, including the use of the portrait image by Asian Contemporary Art Gallery.

The following is text that can be used for the approval letter, which must be signed by the subject person:

I …. [full legal name of the subject person] … confirm that I have had at least one live sitting for the portrait with … [full legal name of the artist] … , who is the artist that produced the portrait.

I agree to the entry of the portrait into the 2021 Asian Contemporary Art portrait competition, and to all terms and conditions of the competition, including use of the portrait image by Asian Contemporary Art Gallery.

Signature: ………………..

Date: …………………

Live sitting means both the artist and the subject person are physically together in the same room whilst the artist is working on producing the artwork.

There must be at least one live sitting. The live sitting cannot be via video link. The artist should take a video of the live sitting as proof, for submission with the competition entry.

The artist does not have to finish the portrait at the live sitting, nor does the live sitting have to be at the start of the creative process. The artist can take photographs and do sketches during the live sitting to keep as references to help complete the portrait when the subject person is not present. 'Virtual sittings' via video can also be part of the process, provided there is at least one live sitting.

Yes. However, the subject person must be present with you for at least one live sitting. You can use photographs taken during the live sitting, or taken at other times, to complete the portrait.

No, the artwork does not need to be sent at the time of submitting the entry form, but you must hold the painting for later submission if required.

There will be a first round of judging using the submitted photograph(s) and video file(s), after which a short list of entries will be selected for exhibition and final judging. The exhibition will be an online virtual exhibition using a high-resolution photograph of the artwork.

It is planned that final judging will be completed without the need to send the physical artwork for judging. However, if your artwork is short-listed, there may be a requirement to send the artwork to Singapore for final judging.

You must hold the painting for at least one year after competition entries close (i.e. until 30 September 2023) or until the portrait is sold, whichever occurs first.

You automatically become a member by opening an account on our website ('new customer' subscription). There is no requirement to purchase an artwork to become a member. We welcome all art lovers to join.

Membership is free.

From time to time members will be offered discounts and other special offers.

Members will receive points each time they make a purchase, and the points can be used for future discounts.

Members will be on our newsletter distribution list, so will receive notifications about upcoming exhibitions and other news about artists and artworks, unless you opt out of receiving the newsletter.

Members will vote for the popular winner of the Asian Contemporary Art Gallery portrait competition.

You only need to provide your full name, email address and delivery address for purchases. You may also choose to provide information about your interests.

Yes, you can become a member and opt out of receiving the newsletter. However, this means you will not receive notification of offers of discounts and other special offers, but you will still be eligible for the discounts and special offers.

Please click on the 'forgot your password?' button on the login page. You will be directed to a page where you will need to enter your email address and press the 'Reset my password' button. An email will be sent to you with a password reset link. Click the link in the email to be directed to a page where you can enter and set a new password. Then proceed to log in on the Customer Login page.

You can purchase a gift card if you are an Asian Contemporary Art Gallery member by logging into your account and selecting the gift card option.

You can choose any gift card value. You nominate the gift card value at the time of buying and paying for the gift card.

The gift card is electronic. After purchasing the card it will be sent to you by email, or to another email address that you specify so that we can send it directly to another person. You may print a hard copy of your gift card for gifting to another person.

The gift card has a gift card number, which can be entered when making a purchase on our website. You may choose to use a portion of the gift card amount, or the full gift card amount. If the gift card amount does not cover the full purchase cost, the balance can be paid by other means.

Yes. If only a portion of the full gift card amount is used for a purchase, then the same gift card number can be used for subsequent purchases until the full gift card amount is fully used.

Yes. You can use a gift card to pay part of the amount due, and pay the balance of funds due by other means, such as by credit card using PayPal or by direct funds transfer to our bank account.

No. Non-members can make guest purchases using a gift card.

You can purchase an artwork from us with secure payment using the online cart system on our website. You can do this using your existing membership account, by opening an account with us, or as a guest.

You can initiate purchase of an artwork by adding the artwork item to your cart by clicking 'add to cart' on the information page for the artwork. Then proceed to checkout to complete the purchase. The checkout process allows you to make payment using a credit card (Visa, MasterCard or American Express) using PayPal or by direct transfer to our bank account.

The quoted price on the Artwork page includes the cost of shipping to some countries. If additional shipping costs are needed to ship to your shipping address, then these will be advised and added during the checkout process.

Once payment is received and confirmed, the shipment of the artwork will be initiated. An email will be sent to you at the time of payment confirming your order has been received – this email is not confirmation that we have accepted the order. Another email will be sent later to confirm shipping details, which is the email that confirms our acceptance of your order. The shipping conformation will include shipment tracking information, if shipment is by a third party.

No. You can purchase an artwork using our online cart system as a guest.

The cart checkout on our website allows you to make payment using a credit card (Visa, MasterCard or American Express) through PayPal or by direct transfer to our bank account. You can also pay for part or all of your purchase using an Asian Contemporary Art Gallery gift card number.

Shipping costs are determined based on the price, dimensions, weight, shipping origin and shipping destination. Shipping costs include all packaging, handling, and insurance fees. However, for purchases that involve international shipping, the shipping cost excludes any required import taxes, customs duties, GST, VAT or other taxes that may be payable in the destination country. You will be required to pay any such destination country taxes or duties separately after the artwork has arrived in the destination country.

Any required sales tax payable in the country of artwork origin will be calculated at the applicable rate and automatically included in the sale price, paid when checking out using the cart on our website. However, if the purchase involves international shipping, the sale price and the shipping cost both exclude any taxes and/or duties payable in the destination country.

For purchases that involve international shipping, you, the buyer, will be responsible for making separate payment of any required import taxes or duties after the artwork shipment has arrived in your destination country (e.g. import tax, customs duty, goods and services tax (GST), Value Added Tax (VAT)). If such a payment is required, the shipping provider will contact you and/or send you an invoice for separate payment.

If a sales tax or goods and services tax (GST) is payable in the artwork sale country of origin, it will automatically be included in the sale price, so that component of tax will be paid at the time of purchase using the online cart.

If the origin and destination countries are different, any required tax or duty for import into your destination country is not included in the amount paid when checking out and paying with the online cart. You will be responsible for paying any required taxes or duties for import separately. The international shipping provider will invoice you separately for the import tax or duty after the artwork has arrived in your country.

Artworks are packaged either by the artist or by Asian Contemporary Art Gallery using a standardised packaging process designed to protect the artwork.

Processing and shipping times vary according to the packaging status at the time of purchase, shipping origin and shipping destination. Most orders are processed and shipped within 5 to 10 business days. Some items may be processed faster, while others might take more time if they require special packaging or handling. If the shipping time is expected to be longer than usual, this information will be stated on the artwork information page.

You will receive a shipment confirmation email with a tracking number after the shipping provider collects the packaged artwork for shipment. You can check the status of your package and the estimated delivery date online using the tracking number.

Yes, all packages must be accepted and signed for at the time of delivery. Due to the valuable nature of artworks, your artwork package should not be left unattended.

Yes

The cost of shipping insurance is calculated based on the sale price of the artwork, the shipping origin and the shipping destination. The insurance cost is automatically included in the shipping fee and covers door-to-door handling.

We ship to all countries that have access by international shipping providers.

You may return the item and receive a refund. Or it may be possible for us to repair the artwork for you. Please refer to our return policy for more information and instructions. Please record evidence of the damage by photograph and video at the time of package receipt and opening.

Yes, but only for items shipped from the same location. Please contact us to enquire about this prior to making your online purchase.

The cost of shipping insurance is calculated based on the sale price of the artwork, the shipping origin and the shipping destination. The insurance cost is automatically included in the shipping fee and covers door-to-door handling.

Paintings on canvas will be shipped either rolled in a tube, or stretched on a wooden frame without an external perimeter framing. However, we can provide an external frame if requested. If you are interested in this, please contact us to enquire. However, please consider that framing will increase the size and weight of the artwork, thereby increasing the shipping cost for international shipments.

Proper framing, installation, cleaning and storage of your artwork are required to help prevent damage and to preserve the artwork.

All drawings, paintings on paper and prints that are not in storage should be framed to protect them from direct sunlight, humidity, moisture, dust and heat.

You can return the artwork and receive a voucher (in the form of a gift card) to purchase another artwork from us, provided you let us know within 14 days of receiving the artwork. Please use the 'Contact Us' form on our website to send us a request to return an artwork. After we receive your request we will reply by email to confirm the next steps.

Returns within 14 days will be granted with no questions asked. However, we would appreciate any information as to why you wish to return it.

The voucher (gift card) value will be the full purchase price, minus the cost of shipping, subject to the artwork being returned in original, undamaged condition.

You will need to package the artwork to the same standard as to how it was delivered to you, and you must pay the cost of return shipping. Please record photographic and video evidence of the undamaged artwork being packaged for return (this will provide you protection in case the returned artwork is found to be damaged). Alternatively, if you are in Singapore, you may contact us to arrange to return the artwork by hand delivery to our head office at an agreed time.

Take photographic and video evidence of the damage and contact us immediately. Depending on the nature of the damage, we may be able to repair the artwork for you. Otherwise, you can choose to return the artwork and receive a full refund, including shipping costs, provided that the shipping insurance covers the cost of damage.

To support your claim of damage we ask that you record evidence of the artwork packaging and artwork condition in three steps, as follows:

• Take photographs of the delivery package prior to opening it, focusing on any evidence of potential damage
• Take a video when you are opening the package to prove the as-received condition of the artwork
• Take photographs of the artwork immediately after unpacking to clearly document close up images of any damage

Please use the 'Contact Us' form on our website to request return of a damaged artwork. Please include the following information and file attachments:

• Order number, shipping ID or item number
• Explanation of the reason for the return
• Whether you are seeking a replacement artwork, a voucher or a refund
• Photographs of the delivery package before opening
• Video of the opening and unpacking of the artwork
• Photographs showing close up detail of any damage to the artwork

You will receive an email response from us that includes instructions on how to proceed. This will be sent within seven days of you sending us your claim of damage. Do not proceed to return the artwork until we have provided the return instructions.

In the case of a return due to confirmed shipping damage, you will receive a full refund to the original mode of payment after the returned artwork has ben received. For all other returns you will receive the voucher by email after we have received the returned artwork in original, undamaged condition.

We accept returns for artworks damaged during shipping, which must be notified to us immediately upon receipt, with evidence of the shipping damage provided in a form adequate to enable insurance payment. Returns for other reasons will be accepted if you advise us within 14 days of receiving the artwork, and the artwork is returned undamaged.

To enable return of a damaged artwork to be accepted and processed we request that all buyers record evidence of the artwork packaging and artwork condition at the time of receipt in three steps, as follows:

• Take photographs of the delivery package prior to opening, focusing on any evidence of potential damage
• Take a video when you are opening the package to show the as-received condition of the artwork
• Take photographs of the artwork immediately after unpacking to clearly document any damage

Please use the 'Contact Us' form on our website to request a return of an artwork. Please include the following information:

• Order number, shipping ID or item number
• Explanation of the reason for the return
• Whether you are seeking a replacement artwork, a voucher or a refund (refunds are only provided in the case of damage during shipment)

If the artwork is damaged, please also include the following file attachments with your refund request:

• Photographs of the delivery package before opening
• Video of the opening and unpacking of the artwork
• Photographs showing close up detail of any damage to the artwork

After you have sent your return request we will send you an email response that includes instructions on how to proceed. This will be sent within seven days.

Do not proceed to return the artwork until we have confirmed the return instructions with you, including return shipping arrangements.

If you are returning an artwork that is not damaged, the original shipping charges will not be refunded, and you will need to pay the return shipment costs.

Effective date: 26 May 2021

Asian Contemporary Art Pte. Ltd. (the "Company", "we", "us", or "our") owns and operates the website www.acagallerysg.com (the "Site"). This Privacy Policy informs you of our policies regarding the collection, management, use and disclosure of your personal data when you use the Site and the choices you have associated with those data.

The personal data of an individual means any data from which the individual can be identified.

We use your personal data to provide and improve the Site and to provide services to you. By providing us with your personal data or by accessing, using or viewing the Site, or by using any of our services or the Site's services, functions or contents, including transmitting, caching or storing of any such personal data, you agree to each and all the terms, conditions, and notices in this Privacy Policy.

If you do not agree to our Privacy Policy, please do not access the Site and/or use the service(s) and do not provide any personal data to us.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.

When you use the Site, receive any service we provide or in your interaction with us, we may collect certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to the following:

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• Address
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Personal data is collected through the Site, over the phone, by way of email, faxes or letters, or in person when you meet with us, including our agents, our employees or our representatives.

We may also collect information that your browser sends whenever you visit the Site or when you access the Site by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of the Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Site by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

"Cookies" may be sent, which are small files sent to your browser from the Site and stored on your device, which may include an anonymous unique identifier. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser or your device to do so, if your browser or device so permits. If cookies are turned off, you may not be able to view or use certain parts of the Site. By accessing the Site you agree that we can place cookies on your device.

We use your personal data for the purposes of creating an account, processing your purchases and our provision of information and services to you. This includes, where applicable, but is not limited to, the following:

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We may also use your personal data for purposes connected or relevant to our business including, but not limited to, the following: (a) legal and regulatory compliance; (b) enforcing obligations owed to the Company; and (c) accounting, risk management, compliance and record keeping purposes.

We may use Usage Data for evaluative purposes.

We use cookies and similar tracking technologies to track activity on the Site and hold certain information to provide services on the Site.

We may disclose or share your personal data with third parties who provide services to us, such as:-

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We will also disclose your personal data to third parties in order to comply with legal obligations or industry requirements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.

You fully understand and consent that we may transfer your personal data to any location outside of Singapore for the purposes set out in this Privacy Policy.

We will only retain your Personal Data for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when these data are used to strengthen the security or to improve the functionality of the Site, or we are legally obligated to retain these data for longer time periods.

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

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Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data are treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are controls in place, including the security of your data and other personal information.

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We may use third-party Service Providers to monitor and analyze the use of the Site, including Google Analytics. Google uses the data collected to track and monitor the use of the Site. These data are shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

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Our Site may contain links to other websites that are not owned or maintained by us. When you visit these third party websites or disclose your personal data to third parties, you should read their respective privacy policies before you disclose your personal data to them. This Privacy Policy only applies to the Site and the information that we collect from you. We are not responsible for the collection, use or disclosure of your personal data by such third parties.

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We may amend the Privacy Policy from time to time and shall publish the same on the Site.

If you wish to have access to or to update your personal data or if you have any questions about our Privacy Policy or if you wish to withdraw any consent that you have given to us, please contact our Data Protection Officer using our 'Contact Us' page or at the email address: admin@acagallerysg.com..

All requests for access or updating of personal data must be in writing. We will endeavour to respond to your request as soon as reasonably possible and if your request will take more than 30 days for us to process, we will inform you of the time by which we will respond to you.

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These terms and conditions (the "Terms") govern your access to and use of our website at www.acagallerysg.com (the "Site") including your purchase of artworks or works of art ("Work" or "Works") through the Site.

These Terms shall apply to the Site, and any services made available or accessible through the Site ("Services"), including any updates to the Site and/or any Services (save where otherwise expressly provided).

In these Terms, "Company", "we", "us" and "our" shall be interpreted as referring to Asian Contemporary Art Pte. Ltd. (Company Registration No. 201912576N). Any contract for the sale and purchase of a Work will be with the Company (the "Contract"). Please read these Terms and our Privacy Policy (which is incorporated by reference into these Terms and which may be found at the Site) carefully before using the Site or making any orders through us.

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You understand and accept that your ability to use the Site is subject to your device meeting the requirements for download (including technical capabilities and available storage space). In addition, you understand and accept that functioning of certain features of the Site will depend on external factors, such as aerial cover required for geo-tracking services, reception service areas, and failures or outages in telephone or internet service, over which we have no control and for which we shall have no liability.

If you become aware of any material on this Site that is in violation of a copyright, please notify us by e-mail at admin@acagallerysg.com..">admin@acagallerysg.com..

The Company is registered in Singapore and its registered office is at 451 Upper East Coast Road #04-07, Singapore 466499

You can contact us by e-mailing us at admin@acagallerysg.com or by using the 'Contact Us' page on our website.

The images of the Works shown on the Site are for illustrative purposes only. Although every effort has been made to display the colours accurately, the colours of the Works will be affected by the setting of the devices you use to view the images of the Works.

Information provided on the Site in respect of the Works and their creators are gathered by us directly from the creators, vendors and/or owners of the Works or through publicly available sources. While we make every effort to ensure that the information provided on the Site is accurate, we are unable to confirm that the information is accurate or complete. You are advised to conduct your own independent checks on all information relating to the Works, including their creators before ordering any Work(s).

While we make every effort to ensure that the Works are genuine and authentic, we make no warranty or representation that the Works are indeed genuine or authentic and you are advised to conduct you own independent checks on whether the Works are genuine and authentic.

If a Work that has been purchased and fully paid by you is discovered to be fake, we will refund to you the price of the Work and the delivery charges (if any) paid by you, within 21 business days from the date the Company receives supporting evidence from you proving that the Work is fake. For the avoidance of doubt, all refunds shall be subject to our assessment, at our discretion, that the Work purchased by you is in fact a fake.

We will use your personal information in accordance with our Privacy Policy.

Our Site will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please check your order and the information contained therein carefully at each stage of the order process.

After you place an order and pay for the Work(s), you will receive confirmation of the payment made by you. However, please note that the issuance of payment confirmation or a receipt does not mean that your order has been accepted by us. Our acceptance of your order will take place when we send the shipment tracking details for your order to you (the "Tracking Details"). Any order that is paid by you (including any handling and delivery charges) but not accepted by us will be refunded to you as soon as possible.

If we are unable to supply you with a Work, for example because the Work has been withdrawn for sale by its creator, owner or seller, we cannot meet your requested delivery date or because of an error in the price on our Site, we will inform you of this by e-mail or by calling you and we will not process your order. If you have already paid for the Work(s), we will refund you the full amount including any handling and delivery costs charged as soon as possible.

For the avoidance of doubt, no Contract is formed between you and the Company in respect of the Work(s) ordered by you until your order has been reviewed and accepted by the Company. Upon our acceptance of your order, we will send the Tracking Details to you.

We reserve the right, in our sole discretion and without notice to you, to modify, discontinue or terminate the Site or to modify these Terms. If we modify these Terms, we will post the modification on the Site or provide you with notice of the modification. We will also update the "Last Updated Date". By continuing to access or use the Site after we have posted a modification on the Site or after we have notified you of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, you may cease using the Site.

In respect of each Work, the Terms in force at the time of your order will form the Contract between you and us subject to our acceptance of your order.

For the avoidance of doubt, the Terms are subject to the relevant laws and regulatory requirements in Singapore, which shall prevail over the Terms and shall apply to all orders made with us through the Site.

If we have to revise the Terms in respect of your order prior to our acceptance of your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the order if you are not agreeable to the changes to the Terms. If you choose to cancel your order prior to shipping confirmation, we will arrange a full refund of the price you have paid, including any handling, delivery and insurance charges.

You agree to defend, indemnify and hold the Company, its directors, officers, employees, agents, vendors, partners, contractors, artists, institutions, distributors, representatives and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable legal fees, in any way arising from, related to or in connection with your use of the Site, your violation of any law, your violation of the Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third party claim that any information or materials you provide infringes any third party proprietary right. You agree to cooperate as fully as reasonably required in the defence of any claim. Your indemnification obligation will survive the termination of this Contract and/or your use of the Site, as the case may be.

Delivery of an order shall be completed when we deliver the Work(s) to the address provided by you in the order.

You shall own the Work(s) only after we have received your payment in full including all applicable handling and delivery charges and upon our acceptance of your order.

If you order Works from our Site for delivery outside Singapore, your order may be subject to import duties and taxes at your overseas destinations. You will be responsible for the payment of any such import duties and taxes.

In respect of delivery of Work(s) outside Singapore, you must comply with, and be liable for, all applicable laws and regulations of the country for which the Works are destined.

The risk of loss of the Works will pass to you upon our delivery of the Works to the address provided by you in the order. Therefore, in the event of damage or loss during transit we will arrange for a full refund of the price you have paid, including any handling and delivery charges.

As we purchase shipping insurance which insures the Works against transit risks, you shall, if the Works are damaged or lost in the course of delivery to you, co-operate with us and provide us upon our request with all relevant information and supporting documents necessary to enable us to make a claim under our policy.

The price of a Work will be the price as quoted on our Site at the time you submit your order. We take all reasonable care to ensure that the prices of Works are reflected on the Site correctly. However, if we discover an error in the price of the Works ordered by you but before your order is accepted by us and before delivery of the Work is made, we will contact you to inform you in writing of this error and we will give you the option of continuing with the purchase of the Works at the correct price or cancelling your order. We will not process and accept your order until we have your written instructions. If we are unable to contact you, within three (3) days from the date of your order, using the contact details provided by you during the order process, we will not accept your order and treat it as cancelled. Further, we will refund the payment made by you and notify you in writing.

If goods and services tax ("GST") is applicable, the prices of Works shown on the Site will either include GST or GST will be shown as a separate amount. The GST, if any, shall be at the applicable current rate chargeable in Singapore for the time being.

The prices of Works shown on the Site may not include handling and delivery charges. Handling and delivery charges may be a separate charge, which will be notified to you during the check-out process.

You can pay for the Work(s) by either an accepted credit card, via PayPal, or by direct bank transfer to our bank account.

Payment for the Work(s) and all applicable handling, delivery and insurance charges shall be made in full before delivery will be made.

In the event that any party to a Contract shall be rendered unable to carry out the whole or any part of its obligations under the Contract for any reason beyond the control of that party including, but not limited to, decrees or restrains by governmental authorities, acts of God, force majeure, strikes, war, riot and any other causes of such nature, then the performance of the obligations herein of that party or all the parties hereto as the case may be and as they are affected by such cause shall be excused during the continuance of any inability so caused, but such inability shall as far as possible be remedied with all reasonable dispatch.

All content included on the Site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of the Company or its content suppliers/third party licensors. The content and software on the Site may be used for browsing and for ordering of Works. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on the Site without the permission of the Company is strictly prohibited.

You hereby acknowledge, confirm and agree that:

The use of the Services and the Site is at your own risk. The Site, including, without limitation, all content, function, materials and Services are provided "as is" without warranty of any kind, either express or implied, including, without limitation, (i) any warranty for information, data or uninterrupted access; (ii) any warranties concerning the availability, accuracy, completeness, usefulness or content of information; and (iii) any warranties of title, non-infringement, merchantability or fitness for a particular purpose. The Company does not warrant that the Site, or the function, content or Services made available thereby will be timely, secure, virus-free, uninterrupted or error-free, or that defects, if any, will be corrected. Further, the Company does not warrant that the Site will not be affected by any force majeure events, including, without limitation, (i) inability to obtain or shortage of necessary materials, equipment facilities, power and/or telecommunications; (ii) lack of telecommunications equipment and/or facilities; and (iii) failure of information technology, telecommunications equipment and/or facilities. The Company makes no warranty that the Site will meet users' expectations or requirements. No advice, results, information and/or materials whether oral or written, obtained by you through the Site shall create any warranty not expressly made herein. If you are dissatisfied with the Site, you should discontinue using the Site; and

Any material downloaded or otherwise obtained through the use of the Site is done at your own risk and that you will be solely responsible for any damage resulting from downloading any such material.

All electronic data transfers are potentially susceptible to interception by other